Job Summary
Applications from suitably qualified members are invited to fill the following posts: Applications Support Specialist (2 Posts)
Duties And Responsibilities
Duties and Responsibilities
The successful candidate must be able to:-
• Train users.
• Provide first line technical support for systems in use like Emhare and UZ-eLMS, MS Office Tools, Zoom Video Conferencing tool.
• Install, update and troubleshoot systems such as antivirus, office suite and mail clients.
• Provide Multimedia service and support on services including but not limited to video streaming, video recording and editing.
• Setup projectors etc.
• Email accounts setup and active directory administration.
• Provide graphic design services.
• Develop Web site.
• Plan and coordinate computer information and computer operation functions.
• Provide technical assistance for hardware and software operations.
• Analyse, support and coordinate requests for computer system service.
• Assist users in resolving system and program concerns and issues.
• Provide technical information and assistance for computer application operations.
• Install, maintain and provide user support for software applications.
• Install and maintain data communication hardware and software and support users.
• Tutor personnel in computer systems operations and usage.
• Interact with computer hardware and software suppliers to acquire product and pricing information for computers, applications and peripheral equipment.
• Obtain product assistance through contacting hardware and software manufacturers.
Qualifications And Experience
Qualifications, Experience and Attributes:
The position requires an individual with:-
• A diploma or relevant ICT professional certification is required.
• Bachelor’s Degree in Computer Science or equivalent degree programme would be added advantage
• Basic PC, Printer and network troubleshooting skills are required.
• Linux Administration skills are highly desirable.
• Familiarity with Windows and Mac OS and Ms Office tools.
• Solid networking skills are a must.
• Familiarity with cisco devices (Access Points, switches etc).
How To Apply
APPLICATION PROCEDURE
Applicants must submit six (6) copies of applications, including a curriculum vitae, giving full personal particulars which should include full names, place and date of birth; certified copies of national identification, birth certificate, proof of qualifications, employment and experience, current salary, date of availability, telephone number and names and addresses
of three (3) referees. Applications should be addressed to:
The Deputy Registrar
Department of Human Resources
University of Zimbabwe
P O Box MP167
Mount Pleasant
HARARE
Or hand delivered to University of Zimbabwe, Administration Block Room 113.
The closing date for receipt of applications is Friday 8 July 2022