Ecosystem Banking Manager

Job Summary

Customer and stakeholder management across all Subsidiaries and Business Units, to manage extraction of
value in identified segments and opportunities.

Duties And Responsibilities

Focus Areas
• Supporting initiatives to maximise the extraction of client value by identifying new opportunities within client Ecosystems and providing up-to-date relevant market and client information to guide focused business development across BancABC Zimbabwe.
• Maximizing the value extracted from every client relationship established by the Bank through the uptake of the entire product spectrum, especially where the Bank has committed its balance sheet.
• Identifying opportunities around key clients’ Ecosystem (employees, customers, suppliers, distributors and competition) with the objective of building stronger partnerships with the key clients through strengthening their Ecosystem. This process results in the creation of hunting lists for the coverage team.
• Providing management with up to date and relevant information and analysis of the performance of the targeted Ecosystem portfolios (financial, product, customer) for decision making.
• Ensuring that the opportunity pipeline and deals originated are executed within the expected timeframes.
• Managing and driving the client Ecosystem planning model across all subsidiaries and business units.
• Ensuring Corporate, Business Banking, Retail, Treasury, Asset Management, BancEasy, Stockbrokers’ clients are segmented properly and fully aligned to the approved Client Segmentation Policy.
• Manage pricing for clients based on an assessment of their risk profile versus potential value to the bank (value subtraction versus value addition); look for ancillary incomes to accommodate for low returns to justify retaining non-profitable or risky clients.

Delivering quality, concise and comprehensive industry pitch books for coverage teams to use in their sales activities.
• In consultation with the CIB Head, develop a training curriculum to equip the coverage team to structure better solutions for clients.
• Address training needs for management and staff where required.